You may be outstanding at managing, inspiring and coaching employees. You were born to lead, and yet, when you speak in front of a group or give a presentation, you struggle. The fear of crashing and burning often throws you completely off your game. Presenting in some form, whether it is offering training, making a proposal to upper management or simply leading a team … [Read more...]
The Differences Between Feedback and Advice
Feedback and advice. Some people use the terms interchangeably. If you look at the most basic definitions, though you see that they really aren't all that similar: Feedback: "A reaction or response to a particular process or activity." Advice: "An opinion or recommendation offered as a guide to action, conduct, etc." The words hold very different connotations for … [Read more...]
Disengagement is a Huge Problem, But YOU Can Fix It
The most recent Gallup "State of the Global Workforce" report tells us that 85% of employees are not engaged or actively disengaged at work, and it's costing $7 trillion in lost productivity. Is it possible that only 15% percent of your employees are engaged at work? If that's the case, how much is it costing you? As a manager, you have so much control over employee … [Read more...]
Avoid Poison Questions That Escalate Conflict
When you are trying to resolve a conflict with a team member, a genuine sense of curiosity about the other person’s perspective often goes a long way toward resolution. You reveal your sense of curiosity by the questions you ask the other person during the conflict conversation. That said, most of us do not naturally ask good questions. Rather than ask questions for the … [Read more...]
5 Steps For Helping Your Team Navigate Rocky Roads
By Barry Kaplan and Jeff Manchester, authors of THE POWER OF VULNERABILITY: How to Create a Team of Leaders by Shifting Inward In our work with hundreds of organizations, it has become clear that in order for teams to unleash their full potential, team members must experience true and authentic connections with one another. Only then will they feel safe to bring their best … [Read more...]
Break a Stalemate and Start Executing
Gaining team consensus is a huge win. After all, it means everyone is on the same page, and that you can more easily move forward and begin making progress. What happens, however, when you can't reach consensus? In team settings, it's certainly not abnormal (nor it is it a bad thing) for members to disagree. What can often happen, though, is that some members refuse to … [Read more...]
Ensure That You Have Communicated Effectively
The communication process really should be easy. You say something to other people. They hear it. They act in a way that is consistent with what you said. End of discussion. However, it’s not quite that easy. In reality, the process for spoken communication goes something like this: You get a picture in your mind of what you want to communicate. You convert that … [Read more...]
Are You the Reason for Low Employee Engagement?
We talk about motivation and engagement a great deal here on the Bud to Boss blog because it is critically important. Employee disengagement leads to low productivity and poor performance, and can seriously hurt the bottom line. As this Quill infographic shows, disengaged employees cost the U.S. $450-550 billion dollars annually, according to Gallup. Take a look at the data, … [Read more...]
10 Employee Needs You Must Meet to Succeed
When employees needs are not met, they find it difficult — if not impossible — to focus on anything else. As their leader, you play a pivotal role in ensuring that those needs are met. If you put in the time and effort, employees will perform at a higher level, will be more loyal and will be much more likely to hit their goals. So what do employees want from their leaders? … [Read more...]
Focus Half of Your Coaching Time on These Employees
I have the good fortune of working with lots of leaders, and often have the chance to talk with, teach or consult with them on a variety of issues including their role as a coach. The vast majority of those I work with truly want to be more effective and make a difference for their people and their organizations. When the subject of coaching comes up, invariably the … [Read more...]