Many years ago, when asked what the most powerful force in the universe was, Albert Einstein said, “compound interest.” What I am writing about today, might be, with all due respect to Albert, just as powerful. The reason is that in many ways, they are the same thing: compound interest allows your money to grow on itself and incremental improvement allows your skills and … [Read more...]
The Compassion Paradox
Effective leaders are comfortable with paradox. They can call on skills and work in ways that seem to be contradictory. Dictionary.com defines paradox as “a seemingly contradictory statement that may nonetheless be true.” As I study the field, I find many paradoxes associated with leadership. I see that developing the skills of a great leader requires us to work in apparently … [Read more...]
5 Communication Red Flags
People desperately want to feel connected, especially now when so many are working remotely. Helping employees feel like they’re an integral part of a caring, trusted team is not just a nice thing for companies to do; it’s more like a survival strategy. The highest levels of performance require that people care about and understand each other and feel cared about and understood … [Read more...]
Do You Have a High-Performance Culture and Why Does it Matter?
CEOs and C-level team members are generally focused on building the right company culture, and the “right culture” for many is a high-performance culture. The term has become a buzz word for company growth, and many executives believe that they have already mastered this culture. But does your company actually have a high-performance culture, and why does it matter if you … [Read more...]
Manage “Everything is Urgent” Behavior
We all know one person who thinks every to-do is urgent. Everything the person asks of you needs to be done right now. Maybe, as the leader, you are that person, expecting your employees to drop everything to focus on your requests, no matter how insignificant. Right now, when people are already feeling stressed, overwhelmed and distracted, that kind of attitude can have a … [Read more...]
Inner Peace Is the Workplace Skill Everyone Needs Right Now
No doubt about it: The world is loud, chaotic, and outright scary. And with a pandemic piled on top of political/social/economic upheaval piled on top of “normal” disruptors like AI advancements that change everything about the way we work, it’s only going to get more so. Here’s the question: How do you get heard above the chaos? Do you shout louder? Work harder? Bulldoze over … [Read more...]
A Simple Leadership Message on Election Day
If you live in the United States, you likely know it is Election Day. Direct mail, yard signs, neighborhood canvassers, radio and television ads and more – all add up to an important day in the life of a democracy. This post isn’t about politics, and while I have often written about what we can learn from politicians as leaders, the lesson today is different. The lesson … [Read more...]
Should You Ever Be Silly?
As leaders, we're often convinced that we need to be serious and put together all the time, but is that realistic or even recommended? I believe a certain amount of silliness and playfulness belongs in leadership. In part because being a great leader requires you to be transparent and real. All real human beings laugh, are playful and have fun sometimes, don’t they? Have … [Read more...]
7 Old School Workplace Strengths that Are Now Weaknesses
Ed Hess, author of Hyper-Learning: How to Adapt to the Speed of Change, says that many of the skills and mindsets that were once prized and sought after have actually become liabilities. Here he identifies seven skills and attitudes that not long ago might have gotten you a corner office—but may now get you fired: Command-and-control leadership style Expecting people to … [Read more...]
The Leadership Secret to Getting More Done
One of the things I notice as I work with new leaders is a tendency to accept work practices and processes as fixed entities. In some cases, company procedures, processes and work practices are mandated from a level far removed from the front-line supervisor, and they are relatively fixed. However, in most cases, front-line supervisors have more flexibility and … [Read more...]