"What do you expect?" People say that all the time in an earnest or quizzical way, or sometimes with outright exasperation. However, more often than not, people simply think it without ever taking the extra step to clarify what is expected of them. That leads to mistakes, conflict, shoddy work and productivity losses, because your employees and coworkers ask or think of … [Read more...]
About Kevin Eikenberry
What Do I Do When People Don’t Want to Change?
Joni showed up at her boss Bob’s office more frustrated than he’d ever seen her. Joni was a relatively new supervisor and had been developing well, but on this day, she seemed different. When Bob asked what was wrong, her frustration came out immediately. “What do you do when people don’t want to change,” she asked. Bob smiled and asked her to explain. “You know the new … [Read more...]
Tips for a Fun, Energizing, SUCCESSFUL Summer
While it's not officially summer for a couple of weeks, many of us already feel like the season is here. Hot weather, the close of school for summer break, cook outs, and vacations have us in a summer state of mind. As leaders, we must understand all that summer brings, while still keeping a focus on productivity and results. The challenge, as is often the case in life, is … [Read more...]
New to Leadership? Take These Steps Immediately
Every day people are promoted into new positions of leadership. If you are among those ranks and taking on your first leadership role—whether you will occupy the c-suite, a corner office or a cubicle on the shop floor—here are the very first steps you should take to ensure your success in your new supervisory role. #1 Take a leadership assessment Ask your boss, coworkers and … [Read more...]
5 Ways to Recharge Your Mind, Spirit and Productivity
As you struggle to balance your work and life, two things you're likely desiring are more time and more energy. Especially, now when the lines between work and life tends is blurry—you can feel short on both. As you worry about not having enough time to do everything you want to do, your stress levels climb and your energy levels plummet. And that creates this vicious cycle … [Read more...]
When You Become a Leader Among Peers
Promotions are amazing. After all, they validate your ability and leadership skills. However, many first-time supervisors struggle with the transition from being "just one of the team" to leading the team. It can be hard to imagine managing people you once saw as friends, and you can worry about whether they will accept you as their leader. Some managers aim to overcome the … [Read more...]
The Power of Incremental Improvement
Many years ago, when asked what the most powerful force in the universe was, Albert Einstein said, “compound interest.” What I am writing about today, might be, with all due respect to Albert, just as powerful. The reason is that in many ways, they are the same thing: compound interest allows your money to grow on itself and incremental improvement allows your skills and … [Read more...]
7 Fundamentals of Successful Problem Solving
Everyone has problems. Big problems, little problems, work problems, relationship problems. Pick an area of your life, and you probably have at least one issue you are dealing with. When you step into management, you pretty much become a professional problem solver. And if you haven't received any kind of training on the subject (like many first-time supervisors), the role … [Read more...]
The Best Way to Share Bad News With Employees
No doubt, bad news has been the norm lately, and you may have already had to be be the bearer of it more than once. As a leader, especially a new leader, the last thing you want to do is deliver bad news to your employees, who may assume that you are somehow responsible for it. Unfortunately, you will have to make unpopular decisions, enforce changes that are initially seen as … [Read more...]
4 Ways to Promote Remote Team Collaboration
Maybe when you started your leadership gig you had no plans of managing a virtual team, but the pandemic forced you to adapt quickly. Maybe you were hired specifically to manage a virtual team or a hybrid team, with some employees on site and others working remotely. Or maybe as times have changed, your team has morphed in to all or partially virtual. Regardless how you got … [Read more...]