For many organizations, the new norm is work from home, and for many managers and employees, there is a great deal of uncertainty about if and when they will return to an office or on-site location. If you are one of them, your transition back to the office may be completely out of your hands, but one very critical role you can play is communicating with your employees to … [Read more...]
How to Talk to an Angry Person
Emotions are running high, and people seemingly get angry for no reason. If you’re like most of the people, you managing someone's emotional outburst is the last thing you one to do. While some people seem to have a knack for helping others “back off the edge,” most people feel at least a little bit nervous or apprehensive about such situations, especially new managers who have … [Read more...]
Helping Grief-Stricken Employees
Death is an incredibly tough subject to discuss, and one we are confronted with daily these days, but it's also been an issue that managers and leaders have dealt with for a long time. How should you act when an employee loses a loved one? What should you say? How do you respond without coming across as invasive? When one of your employees suffers the loss of a loved one, … [Read more...]
5 Ways to Recognize Remote Employees
It's not groundbreaking news that employees want to be recognized for their hard work. Nor is it surprising that employees' performance, attitude and job loyalty tend to improve when they feel valued at work. Be honest: How well are you performing at recognizing your employees' efforts in recent weeks? Most of our lives have been turned, at least a little, upside down … [Read more...]
Resources: Managing Negativity Now and Later
Most people right now are feeling the full weight of the COVID-19 pandemic. They’re anxious or scared. They may be feeling frustrated with the stay at home measures. Some are experiencing financial problems. Some may have even lost a loved one to the virus. Most of us are dealing with emotional highs and lows, and that can affect even the most positive people’s attitudes. To … [Read more...]
Manage Your COVID-19 Fears to Lead More Effectively
Most of us are feeling scared and uneasy right now. Uncertainty, worries about our health, our loved ones, our jobs and more are causing many of us to lose sleep at night. However, Karen McGregor, author of The Tao of Influence: Ancient Wisdom for Modern Leaders and Entrepreneurs, believes some good can come out of this ordeal. "Now is the perfect time to dissolve fear-based … [Read more...]
When You are Leading Your Former Boss
Leadership can create some interesting personal dynamics. This is one that's not all that uncommon. https://youtu.be/3l87vFTEpds?rel=0&showinfo=0 Tweet it out: Leading your former boss requires conversation, confidence, finesse and plenty of humility. @KevinEikenberry … [Read more...]
Beyond The Bickering: 5 Steps to Resolving Conflict In Teams
This is a guest post by Jono Bacon, founder of Jono Bacon Consulting. You can run the most efficient, well-run company in the world, packed with eager team members clad in your branded hoodies, but at some point, conflict is going to rear its ugly head. I have worked with team members who clashed over their contributions to a shared project, with team leads who have battled … [Read more...]
6 Critical Practices for Leading a Team
This is a guest post by Scott Miller, EVP of Thought Leadership, FranklinCovey, and author of Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team. Have you ever worked for a bad manager? Nearly everyone knows what it’s like to work for a soul-crushing, morale-killing, please-don’t-make-me-go-to-work kind of manager. But if you’re fortunate, … [Read more...]
How to Handle Yourself During Stressful, Busy Times
There's no question about it: Today's workplace can be stressful. The long work hours, the endless flow of information, the competing demands on our attention—all these factors can make us feel perpetually overwhelmed and out of control if not managed well. The conditions that lead to stress are not "bad" says Quint Studer. They're just reality. But he says the best … [Read more...]