In a previous post, I offered five tips for giving feedback in a non-threatening way. While those tips are good in general and will help you in any coaching conversation, there is a specific situation that calls for some extra care – coaching and offering performance feedback to friends who now report to you. There are a number of ways that this particular coaching … [Read more...]
Search Results for: feedback
How to Give Feedback in a Non-Threatening Way
What do you think when someone says that they would like to “give you some feedback”? Do you assume they have compliments or criticisms to offer? If you are like most people, your mind goes in the negative direction and you assume that what they want to tell you is what you did wrong. It’s likely true for you and for the people on your team for whom you would like to have … [Read more...]
Navigating Emotional Minefields When Giving Performance Feedback
As a supervisor, it is absolutely necessary that you provide your employees with performance feedback. For new supervisors, the process is often challenging and uncomfortable. After all, it is not easy for everyone to criticize others. That said, you can't avoid it. Just remember that the words you use are only part of your message. Your full message is a combination of the … [Read more...]
Critique the Feedback You Deliver
This is a guest post by business writer Amy Beth Miller. At the time I thought that I was being clever, but it was one of the dumbest things I ever did as a new manager. As I edited a rookie reporter’s story, I smirked as I typed “Sheraton is a hotel chain. The Civil War general was Philip Sheridan.” I lost sight of my true goal, to train this reporter to be a careful and … [Read more...]
Give Effective, “Supportive” Feedback
This is a guest post by Cathern Welborn, business writer and editor. As a new boss, one of your priorities should be keeping your staff energized and motivated. Praising team members is a great place to start, but it’s not as straightforward as you might think. In my first job after college, I worked for a man who had excellent leadership skills but fell short in the … [Read more...]
10 Common Mistakes Leaders Make Delivering Feedback
Let’s talk performance! This isn’t usually at the top of your to-do list. The proper planning, time and energy involved is stressful, for you and your staff. In this anxiety-ridden environment, it’s no wonder we make mistakes! The problem is that we don’t communicate performance successes and improvements often enough. Fundamentally, feedback is a tool that helps us … [Read more...]
5 Ways to Create Collaborative Culture as a Leader
By Lisa Steingold Every leader knows that collaboration is the key to success in any business. But collaboration doesn’t just mean working together; it means harnessing the power of the sum of the parts. It’s this alchemy that produces increased productivity, more significant innovation, and problem-solving ability. “No one can whistle a symphony; it takes a whole … [Read more...]
Finding Unstoppables
Guest article by Alden Mills All great teams are made up of people with complementary skills and strengths. You may not think of your analytical proclivity to manipulate spreadsheets as a superpower, but if we worked together, I would be the first to acknowledge it. Spreadsheets give me hives. OK, maybe not, but I do get in a panic just at the thought of dealing with them. … [Read more...]
Three Questions You Can Use in Difficult Conversations
By Guy Harris Eventually, all leaders find themselves in difficult conversations. It might come as a result of a conflict between team members, as part of a sensitive coaching/feedback discussion, or when reconciling different ideas for how to proceed on a project. There may be weeks or months between them, or you might have three difficult conversations in one day. How they … [Read more...]
The One Skill You Need to Succeed
By Kevin Eikenberry So, did my headline makes you wonder? That was my hope. Maybe you are guessing what that one skill is. Perhaps you are thinking I am pretty presumptuous to suggest I know the most important skill you need. After all, I don’t know you, your experience, or what you do for a living. This skill is so ubiquitous that it doesn’t matter what you do, … [Read more...]