By Kevin Eikenberry I’ve worked with well-meaning, highly-principled leaders for years. When I talked to these leaders about coaching and developing their team, I kept hearing that, although they know that coaching and developing their team is important, there are too many things that get in the way. They want to coach more, but they don’t have time because they are too busy … [Read more...]
What to Do About a Team Member Who is Doing Nothing Right
By Guy Harris You have tried everything that you know to do. You have encouraged, corrected, taught, coached, sent to classes, partnered them with a co-worker, and they still do nothing right. What next? The short answer: fire them. The long answer: start (if you have not already started) the process of “managing them out of the organization” or whatever euphemism you … [Read more...]
The Six Secrets You Need to Boost Your Confidence
By Kevin Eikenberry Have you ever seen the movie or stage musical The Sound of Music? If so, you probably remember Maria leaving the Abbey to become a governess. As she winds her way through town toward the von Trapp mansion, she sings about her lack of confidence in her ability to succeed in this role. In the course of the song, she convinces herself that she can be … [Read more...]
Three Types of Expectations to Set with Team Members
by Kevin Eikenberry You've got questions, we've got answers. Hi, I'm Kevin Eikenberry, answering the questions that new leaders ask us. Actually, it's our goal to help all leaders be more successful, productive and confident. And the question I'm answering today is about setting expectations. Are you ready? Let's get started. When you think about setting expectations, the … [Read more...]
Three Things to Share with Your Team
By Kevin Eikenberry When we were kids, our parents and teachers taught us that sharing is an important life skill. Today, I am going to talk about things we can (and should) share as a leader. There are three important things that we should be sharing. Encouragement Your Ear Enthusiasm How about sharing encouragement? I have written that when you … [Read more...]
How You Can Achieve Greater Results
By Kevin Eikenberry Looking for a way to help your team achieve goals? As a frontline supervisor, you help to set goals. We help the team to set goals, we help individuals on our teams to set goals, and you even help departments to set goals. We expect these goals to be reached during regular work hours, in addition to their regular work. There are three major reasons … [Read more...]
Why You Should Be Looking For Your Replacement
By Kevin Eikenberry Succession planning is something typically left to senior leaders and Human Resource professionals. The (very good) idea is to be identifying those who have the potential to be promoted, not just once, but perhaps multiple times up through the organization. This thinking process has been studied and systematized by consultants and experts for good reason … [Read more...]
Three Steps to Effective One on One Meetings
By Kevin Eikenberry One of the most important habits leaders can create is having effective one on one meetings with each of their teammates on a regularly. While most know the value of these sessions, too few leaders have had good examples to follow in making them effective. Here is a simple three step process to help you prepare and lead more effective one on one … [Read more...]
What CAN You Do?
As I work with frontline leaders in our Bud to Boss workshops, I frequently hear this concern after we discuss a coaching approach, change management strategy, or communication technique: “Guy, I hear what you’re saying, and it all sounds great. I just can’t do that with my team.” It is not always verbalized the same way. It is the same basic … [Read more...]
Coaching Leaders of Hybrid Teams
by Guy Harris Coaching team members can be challenging even when everyone is in the same place. Coaching a team with everyone working remotely introduces additional challenges. And coaching a team with some members working in the office and others working remotely (a hybrid team), introduces still more challenges. Coaching a hybrid team of leaders who also lead hybrid teams … [Read more...]