Some of my clients are already in leadership roles, they are tenured or new leaders who want to become better leaders or to improve their team environment. Some are not yet leaders, but they want to develop leadership skills in preparation for advancement. One of my more memorable encounters was with a person in the latter category. This person had recently had a bad … [Read more...]
Creative Disruption Enhances Leadership Performance
Creative Disruption has long been used in the marketing world to break existing patterns of behavior of a target audience, and smart CEO’s are now using this technique to change the pattern of behavior in their leaders. National business consultant Lorraine Grubbs along with CEO Frank Granara of Boston-based General Insulation recently used creative disruption to address a … [Read more...]
A Healthier View of Conflict
Conflict is a topic that often comes up when I talk with leaders. More and more organizations are making the decision to include conflict management in their training curriculum, and with good reason. Conflict is unavoidable. You will never be able to "put an end" to disagreements, hurt feelings, misunderstandings and bad moods in the office. People are going to disagree, … [Read more...]
[Infographic]: The No. 1 Key to Unlocking Employees’ Potential
Even brand-new managers have the ability to fully engage their direct reports, and doing so is much simpler than you think. It doesn't always require fancy perks and big salaries. As this infographic developed by 15Five shows, all it really takes is a manager with strong communication skills. … [Read more...]
[Infographic]: 5 Types of Toxic Employees and How to Deal With Them
One toxic employee has the power to kill productivity and morale on your team. Unfortunately, too many first-time managers don't have the confidence or skills to address bad behaviors, and they allow them to fester and wreak havoc on the team. Check out this awesome infographic from GetVoip, to learn how to recognize toxic employees and address their poor behavior. You can … [Read more...]
Is Your Staff Dressed for Success?
This is a guest post by Catherine Welborn, business editor and writer. Is business casual going too far in your department? How employees dress can reflect negatively on your organization, department and even you, as the manager. You can ensure that employees are making a positive impression by setting a few ground rules. But how can you enforce those rules without … [Read more...]
How a Teachable Moment Turned into a Brouhaha
This is guest post by Amy Beth Miller, freelance writer and editor. A young salesman hung a movie poster in his work area. It wasn’t obscene or offensive, but it was more appropriate for a college dorm room than an office selling expensive products. The manager could have used the incident to talk with the salesman about the importance of projecting a professional image. … [Read more...]