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Stop Sending These Emails

Bud to Boss Editors Leave a Comment

Spring is here, and as the weather heats up and skimpier clothing options abound, I’m reminded of one of my least favorite kinds of email: the “This is just a reminder” email. Many organizations like to send messages like this: This is just a reminder that we have a dress code. Please review it in your handbook. Men, you should be wearing a shirt and tie or a polo in a school … [Read more...]

Filed Under: Communication, Performance Management Tagged With: awkward conversations, communication, difficult conversations, difficult employees

Don’t Let Negativity Sink Your Ship

Guy Leave a Comment

Have you ever looked carefully at a ship afloat? What do you notice about the water? As a submarine officer, I had plenty of opportunities to see ships tied to the dock, ships in transit in the harbor and ships in the open sea. All of them have this in common: They are held afloat by the water that is outside the ship. All ships also share this: They all have water inside … [Read more...]

Filed Under: Personal & Professional Development Tagged With: difficult employees, difficult people, difficult situations, Guy Harris, leadership mindset, new leaders

Focus Half of Your Coaching Time on These Employees

Kevin Eikenberry Leave a Comment

I have the good fortune of working with lots of leaders, and often have the chance to talk with, teach or consult with them on a variety of issues including their role as a coach. The vast majority of those I work with truly want to be more effective and make a difference for their people and their organizations. When the subject of coaching comes up, invariably the … [Read more...]

Filed Under: Communication, Management, Personal & Professional Development Tagged With: coaching, coaching skills, communicating with employees, difficult employees, difficult situations

How to Respond Assertively, Not Aggressively

Bud to Boss Editors Leave a Comment

No matter how great a manager you are, bad things will happen at work. Not every day, but occasionally. It’s how you handle those incidents—the ones that fill you with frustration, anger and dread—that determine what kind of leader you are. If you respond to those occasions aggressively (outwardly or passively), you’ll undermine your team, spread fear and start the rumor … [Read more...]

Filed Under: Communication, Management Tagged With: communicating with employees, difficult conversations, difficult employees, difficult people, difficult situations, new leaders

Turn Lazy Employees into High Performers

Bud to Boss Editors Leave a Comment

Slackers can ruin the dynamic of any team—without doing a thing. When workers get lazy, their colleagues have to do more than their fair share. That results in overworked, stressed-out employees and mediocre projects. When they waste time on Twitter, make personal phone calls and take long breaks, lazy workers reduce productivity and, when their laziness goes unchecked, … [Read more...]

Filed Under: Coaching & Feedback, Communication Tagged With: difficult employees, difficult situations, improve performance, performance issues

Turn That Frown Upside Down: Tips for Improving Your Bad Attitude

Kevin Eikenberry Leave a Comment

Do you have a bad attitude? I'm not suggesting always, but sometimes? Most people do. It's hard not to when things are going bad. Besides, you're only human, and you deserve the occasional off day. That said, as a leader, when your attitude stinks, it quickly rubs off on your employees. If everybody's in a funk, productivity is going to sink. So, while you may want to sulk, … [Read more...]

Filed Under: Difficult Situations Tagged With: conflict, conflict resolution, difficult employees, difficult people, difficult situations, Kevin Eikenberry, leadership mindset

That Escalated Fast! 5 Ways to Turn a Disagreement into a Full-On Fight

Guy Leave a Comment

Just in case you would like to have some fun with another person during your next disagreement, here are some tips for quickly escalating a minor miscommunication into a full-blown argument. Tell people what they should feel When you want to get a strong emotional response from someone, just tell them how to feel. For example, you could say “Don’t be angry" or "You … [Read more...]

Filed Under: Difficult Situations Tagged With: conflict, conflict management, conflict resolution, difficult conversations, difficult employees, difficult people

Nitpickers Usually Cause More Harm Than Good

Jaimy Ford 2 Comments

By Jaimy Ford, business writer and editor. Having high expectations is certainly not a bad thing. However, when high expectations translate into nitpicking, it is a problem. When you or your employees are detailed-obsessed perfectionists, it puts unrealistic demands on everyone else, it wastes time, slows progress and leaves people feeling overwhelmed, annoyed or even … [Read more...]

Filed Under: Communication, Management Tagged With: communicating with employees, difficult employees, difficult people, leadership mindset, new leaders

Maintain Calm Leading Up to Election Day

Guest Blogger Leave a Comment

It's been an incredibly ugly presidential campaign, and with two weeks left until Election Day, the worst may not be behind us. The conflict over the presidency has infiltrated the workplace, so much so, that a recent survey by the American Psychological Association indicates that one in four younger employees report they've been negatively affected by political talk on the … [Read more...]

Filed Under: Communication, Difficult Situations Tagged With: communicating with employees, conflict, conflict management, difficult employees, difficult situations

When An Employee Says “I’m Too Busy”

Jaimy Ford 2 Comments

New leaders in particular deal with more change resistance (and resistance in general) from their employees. Bitter coworkers who were overlooked for the promotion dig in their heels and make life hard for new managers. Some just want to take advantage of the new guy or gal. Others want to see how far they can push you. That sort of behavior, as juvenile as it is, can … [Read more...]

Filed Under: Coaching & Feedback, Communication, Difficult Situations Tagged With: communicating with employees, communication, difficult conversations, difficult employees, Kevin Eikenberry, time-management

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