Today's question is this: How can I reprimand without offending? And before I can answer that question, I think it's important that we look at the meaning of that word: REPRIMAND. This provides some important insights into the answer for us as leaders. Check out today's video to learn more! https://youtu.be/gS4LPztTgAg?rel=0&showinfo=0 Tweet it out: We can be clear about … [Read more...]
FAQ Series: How to Give Feedback to Friends Who Now Report to You
In a previous post, I offered five tips for giving feedback in a non-threatening way. While those tips are good in general and will help you in any coaching conversation, there is a specific situation that calls for some extra care – coaching and offering performance feedback to friends who now report to you. There are a number of ways that this particular coaching … [Read more...]
Management Strategies That Help Reduce Stress
This is a guest post from Blake Pappas. Workplace stress is nothing new. In fact, many workers all over the world regularly feel the pinch when it comes to deadlines and getting their jobs done quickly and efficiently. However, when stress becomes a constant worry for employees, it can negatively affect their performance and take a toll on your entire office. While there are … [Read more...]
Critique the Feedback You Deliver
This is a guest post by business writer Amy Beth Miller. At the time I thought that I was being clever, but it was one of the dumbest things I ever did as a new manager. As I edited a rookie reporter’s story, I smirked as I typed “Sheraton is a hotel chain. The Civil War general was Philip Sheridan.” I lost sight of my true goal, to train this reporter to be a careful and … [Read more...]
Give Effective, “Supportive” Feedback
This is a guest post by Cathern Welborn, business writer and editor. As a new boss, one of your priorities should be keeping your staff energized and motivated. Praising team members is a great place to start, but it’s not as straightforward as you might think. In my first job after college, I worked for a man who had excellent leadership skills but fell short in the … [Read more...]
10 Common Mistakes Leaders Make Delivering Feedback
Let’s talk performance! This isn’t usually at the top of your to-do list. The proper planning, time and energy involved is stressful, for you and your staff. In this anxiety-ridden environment, it’s no wonder we make mistakes! The problem is that we don’t communicate performance successes and improvements often enough. Fundamentally, feedback is a tool that helps us … [Read more...]