Guest Post by Grace Lau When looking for professional and personal development, often coaching and mentoring are brought up. Both help individuals to grow, aiming to improve their performance and responses in various situations. However, the two terms have separate meanings and have significant differences in how they carry out their aims. We’ll look at some of the key … [Read more...]
How to Manage Difficult People
Sure, there are some people who are naturally good at dealing with conflict, but most people aren’t. They resort to ineffective conflict management techniques, such as giving the silent treatment, allowing their anger to fester, yelling at the other person or talking behind his or her back. Not only are those responses ineffective for resolving conflicts, but they’re also … [Read more...]