Chances are you have a personal Facebook or Twitter account, and chances are your organization has one too. But are you personally engaging with your organization’s social media accounts? Or do you leave that to someone else?While it is a good idea to delegate social media responsibilities to select employees, don’t excuse yourself from them entirely. Check in regularly to make … [Read more...]
What is Your Office Telling Employees?
Scott Elbin has solid advice for new managers Next Level Blog, but one point jumped out at me: “Pay Attention to the Artifacts.” In addition to telling new leaders to do things such as listen and learn, Elbin notes that what people see in your office sends a powerful message.Step back and look at your workspace. Ask yourself whether it is saying any of these things:I’m … [Read more...]
The Dangers of Having an Arrogant Employee
I wrote The Dangers of Being an Arrogant Boss and a reader emailed me with an interesting comment. She said that she thought the advice was useful, but that it didn’t touch on the opposite—and just as important—issue of arrogant employees. “The fault can’t always be the boss’s,” she wrote.That’s a valid point: One doesn’t need a management title to be arrogant—or to be … [Read more...]
Keeping Your Word
I think most people will agree that keeping your word is a good thing. I know that when someone tells me they are going to do something that will positively impact me in some way, I want them to follow through.Yet, the flip side of this value of integrity can take you into a tailspin. I’ve spent many a coaching session with my most successful clients getting them to drop … [Read more...]
10 Common Mistakes Leaders Make Delivering Feedback
Let’s talk performance! This isn’t usually at the top of your to-do list. The proper planning, time and energy involved is stressful, for you and your staff. In this anxiety-ridden environment, it’s no wonder we make mistakes! The problem is that we don’t communicate performance successes and improvements often enough. Fundamentally, feedback is a tool that helps us … [Read more...]
Leaders Help People Connect the Dots
Today's featured blogger is Jennifer Miller. This post complements the Communication section in From Bud to Boss. For more information about the grapevine as it relates to communication, join our book community to read the Bonus Byte on this topic.It was a typical day for Pete, a division manager who oversees the work of 1200 employees for a large multi-national enterprise. … [Read more...]