By Sheri Staak
Honesty takes courage, consistency, and confidence. Great leaders don’t need to be perfect, but they need to possess a self-assuredness and fearlessness that enable them to act truthfully, acknowledge their shortcomings, and admit their mistakes.
Only then can they garner the respect of their team members and, by way of example, teach them to conduct themselves with the same level of integrity. Without a steady moral compass and a strong ethical backbone, it’s impossible to inspire, motivate, and encourage best practices in others. What I like to call “WOW leaders” do what’s right, not what they can get away with.
Alternatively, DUD leaders lack integrity and will sell their souls to get ahead. The methods by which their goals are achieved, whether honest or fair, is of low priority to them. DUDs lack accountability and are quick to blame others. But even the most astute visionary stumbles from time to time, and when that happens, a leader who is respected will still be trusted.
Betrayals of trust can be minor, but they can also be catastrophic. There are countless ways trust is broken in the workplace, but most fit into two categories: opportunistic betrayal and premeditated betrayal—either way, it’s usually a kiss of death, or the end of a relationship.
Opportunistic betrayal usually takes the form of a careless, cowardly, and sometimes knee-jerk action that, although not premeditated, happens when the opportunity for betrayal presents itself. This kind of affront often occurs casually, randomly, and without much thought as to the consequences or severity of what is being done. Opportunistic betrayal includes:
- Gossiping or spreading rumors
- Backstabbing or breaking a confidence
- Taking credit for work that they did not do
- Blaming coworkers for their mistakes
A premeditated betrayal is a carefully thought-out, planned scheme or act that not only violates the trust of an employee or colleague but also intentionally hurts the person. When one coworker deliberately betrays another, the motives are often driven by the possibility of career advancement, money, or other accolades. An individual who carries out a premeditated betrayal is often a DUD or one in the making, clearly exhibiting a lack of integrity. Premeditated betrayal includes:
- Character assassination
- False claims about serious workplace violations
- Sabotage: setting someone up to fail or causing failure
If trust issues are not dealt with, a whole team and even a whole company can suffer. When emotions fester beneath the surface or when they are outwardly displayed with anger or inappropriate, uncooperative behaviors, a number of negative consequences result, including:
- Decreased productivity
- Emotional exhaustion
- General distrust and cynicism, causing a snowball effect of paranoia and fear
- Lack of trust in leadership to manage a team
- Avoidance and lack of teamwork/collaboration
- Loss of top talent in the event that the “wronged” person leaves the organization
- Hostile, unproductive work environment
As a WOW leader, be sure your integrity is solid and never resort to breaking a trust. If you do fumble, own your mistake and take responsibility for making things right. By demonstrating your honesty even when you err, you’ll set yourself apart as a WOW leader worth following—trust me.
Sheri Staak has been a corporate powerhouse for close to 30 years, with an impressive trophy case of sales awards and recognitions. Staak’s broad range of experience in both the small business and corporate workplace has provided her with a wealth of knowledge that she shares regularly in her blog, The STAAK Report. Her affiliations include the Healthcare Business Women’s Association (HBA), Life Science Professionals, U.S. Biotechnology Professionals and the UpJohn/Pharmacia/Pfizer Network. .
Her new book Tune In to WOW Leadership is available on now. To learn more visit: www.thestaakreport.com, or visit her Facebook at www.facebook/The Staak Report.com.
Photo Credit: www.freeimages.com/profile/eastop
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