Lavish rewards are great—if you can afford them. But you can motivate your team and let staffers know that you appreciate them even if you don’t have a dime to spend. Add this list of 20 motivating phrases to your memory bank: “I am proud to have you on my team.” “Congratulations on a terrific job.” “You are so helpful. Thank you.” “You keep improving. Well … [Read more...]
Celebrate Customer Service Reps Next Week
Customer Service Week is October 7-11. What do you have planned?Customer service is something that you can celebrate—and improve—year-round. But here are a couple of ways to honor your customer service representatives right now: Treat them to a sweet. Saying “Thank you” doesn’t need to be lavish or expensive. Grab a large bag of candy from the drug store, put it in a bowl in … [Read more...]