Do you ask your team members for their opinions and advice, or are you seeking only their endorsement of your ideas and decisions? What's the difference, you ask? You are seeking endorsement If you express your own opinion, idea or plan of action first, and then ask employees to weigh in. Even the most confident, assertive team members may feel that they can’t disagree … [Read more...]
How to Offer Feedback without Creating Resistance
Feedback can be both hard to give and hard to receive. While it’s easy to say that feedback is necessary for us to get better, most people – including me – don’t like to hear what they did that could have been done better. And since most leaders know that people might not want to hear feedback, many leaders are hesitant to offer it. When the time comes to offer feedback, … [Read more...]