In my last blog I shared with you a true story of two employees in conflict and the actual intervention made by their supervisor. In a nutshell, that intervention consisted of the supervisor bringing the two employees together and saying to them, "Okay ladies, go kick and scratch each other's eyes out and get this over with." First, I want to thank all of you who submitted … [Read more...]
Supervisor Debacle (Part 1)
A government employee (A) wrote me recently stating that she has been in a conflict with her coworker (B) for about a month now. I say “conflict,” but according to (A), it was nothing more than a minor misunderstanding…at least at first. Once the problem emerged, (A) noticed that (B) was upset and immediately apologized, explaining the good intentions that were behind her … [Read more...]