By Guy Harris When you move into a leadership role, you gain two related roles: supervising and coaching. While they are not mutually exclusive skill sets, they are different. Supervising demands performance while coaching gains commitment. Supervising defines goals while coaching helps others set goals. Supervising gives direction while coaching helps people … [Read more...]
The Key to Truly Understanding What People Are and Are Not Saying
Guest article by Chris Heller When you talk to another person, you can never be 100% sure what they mean, what they are saying, and not saying. But there are methods you can use to get a better understanding of what they are trying to communicate. Here are some techniques that may help you. Pay Attention to Body Language and Facial Expressions Body language and facial … [Read more...]
How Often Should I Have One-on-Ones?
By Kevin Eikenberry You've got questions. We've got answers. Hi, I'm Kevin Eikenberry, answering the questions that new leaders ask us. Actually, it's our goal to help all leaders be more successful, productive, and confident, and today to help you be more of those things. We're going to talk about the one-on-ones you have with your team members. Are you ready? Let's get … [Read more...]
The Beginning of the Leadership Journey
Guest article by Mark Rapier Congratulations on your first supervisory position. It makes the beginning of your leadership journey. Learning to lead people and help them achieve more than they thought they could is an exciting adventure. To get the most advantage from this opportunity, there are two things you need to do: Know the Definitions The first is to understand the … [Read more...]
Use Your Greatest Communication Power Source
By Guy Harris How is a cell phone like a coaching conversation, a car like a conflict resolution conversation, or a windmill like a project planning session? They all have a power source. Cell phones, coaching conversations, cars, conflict resolution, windmills, and project planning are all driven by power sources. And the power source needs to fit the … [Read more...]
Five Surefire Steps for Achieving Any Goal in Your Professional or Personal Life
Guest article by Bill Murphy, author of Thriving in the Storm Everyone knows that setting goals is essential for success, but actually achieving those goals can seem daunting. I’ve learned – through my success in the mortgage industry, my athletic accomplishments, and the coaching I do to help others – that there are five essential steps for reaching your goals. These … [Read more...]
How Do We Remain Positive for Our Team?
By Kevin Eikenberry You've got questions. We've got answers. Hi, I'm Kevin Eikenberry. Answering the questions that new leaders ask us. Actually, it's our goal to help all leaders become more effective, productive, successful and confident. Today I'm answering an important question I've been asked many times. How do we remain positive for our team? Are you ready? Let's go. I … [Read more...]
What Leaders Need to Know about Self-Esteem
By Kevin Eikenberry In economics, a key concept is scarcity. Scarcity is when people have unlimited wants but needs are limited. Scarcity creates value. When there is less of something it becomes both economically and emotionally valuable. When things are scarce, we treat them more carefully. So why the economics lesson? Self-esteem is a scarcity in the world. This … [Read more...]
A Common Way to Misuse the DISC Model
By Guy Harris I once read a news article about the number of children that have likely been misdiagnosed with Attention Deficit Hyperactivity Disorder (ADHD). The researchers quoted in the article said that many students had been diagnosed as having ADHD by their teachers because they are young and immature rather than because they actually have ADHD. Basically, the teachers … [Read more...]
Finding Unstoppables
Guest article by Alden Mills All great teams are made up of people with complementary skills and strengths. You may not think of your analytical proclivity to manipulate spreadsheets as a superpower, but if we worked together, I would be the first to acknowledge it. Spreadsheets give me hives. OK, maybe not, but I do get in a panic just at the thought of dealing with them. … [Read more...]