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Are Communication Style Tools Valuable? It Depends.

Kevin Eikenberry Leave a Comment

Why is communication so hard? One of the top reasons is that not everyone communicates in the same way, with the same tendencies or styles. To simplify things, we have access to all these useful tools that provide assessment takers with acronyms, colors, letters, animals or other designations to identify their personality and communication style. They're often fun and can be … [Read more...]

Filed Under: Communication Tagged With: communicating with employees, communication

Resolve Conflicts Much Faster With This Surprising Advice

Guy Leave a Comment

“How do you resolve a conflict quickly?” You may think this answer is counter-intuitive, but it's true: To solve conflict quickly, you must slow down. Just about everything I do professionally centers around resolving conflict, improving communication, enhancing leadership and inspiring teamwork. I work with teams of all kinds: work teams, non-profit teams and even … [Read more...]

Filed Under: Communication Tagged With: communication, conflict, conflict management, conflict resolution, difficult conversations

If Anything, Learn THIS Important Lesson on Election Day

Kevin Eikenberry Leave a Comment

If you live in the United States, you have to know it is Election Day. Direct mail, yard signs, neighborhood canvassers, radio and television ads and more – all add up to an important day in the life of a democracy. But this post isn’t about politics. The lesson today is something what we, as organization and community leaders, should not do. I am struck by how much of … [Read more...]

Filed Under: Communication Tagged With: communicating with employees, communication, leadership mindset

Do You Communicate Like You Rake? Little by Little or All at Once?

Kevin Eikenberry Leave a Comment

Fall foliage is beautiful, so if you are lucky enough to live in an area that experiences it, like me, I consider us very lucky. Still, while the trees are beautiful as their leaves turn from green to yellow, orange and red, they pose a problem too—if you're responsible for removing them after they've fallen. Most yards, parks, green areas and so on, contain different … [Read more...]

Filed Under: Communication, Management Tagged With: communicating with employees, communication

6 Steps to Confront Negative Behavior at Work

Guy Leave a Comment

If you choose to look the other way when employees exhibit bad behavior, remember this: Failure to confront a negative behavior is a subtle acceptance of it and an encouragement for it to continue. I absolutely prefer encouraging good behaviors over punishing bad ones. Encouragement is more comfortable to me, and that might be the problem. Behavioral analysts find that … [Read more...]

Filed Under: Communication Tagged With: communication, conflict management, conflict resolution, difficult conversations, difficult situations, Guy Harris

Learn to Disagree Without Being Disagreeable

Guy Leave a Comment

When you interact and work with other people, you will eventually disagree with someone. Sometimes, the disagreement will be over minor issues that you can easily ignore. Sometimes, however, you will disagree quite strongly about an issue that is vitally important to both sides. It might be about what course of action to take to turn around the company, which candidate to … [Read more...]

Filed Under: Communication Tagged With: communication, conflict, conflict management, conflict resolution, difficult situations

5 Ways to Build Your Confidence as a New Leader

Kevin Eikenberry Leave a Comment

If, as a new leader, you're feeling nervous, overwhelmed and out of your element, you may need to "fake it until you make it." In other words, you may need to pretend you're confident until you actually feel that way. But how do you go about doing that? It's not about strutting around like a peacock or proving to your employees that you have all the authority and power. In … [Read more...]

Filed Under: Communication Tagged With: communicating with employees, communication, difficult situations, Kevin Eikenberry, new leaders

Friendship at Work? How to Make it a Benefit, Not a Problem

Jaimy Ford Leave a Comment

Eighty-two percent of people feel they have friends at work, but only 15 percent see those friendships as "real," says research conducted by Olivet Nazarene University. The survey of 3000 people across 21 industries sheds some light on how people perceive their coworkers. You can see more results here, but here are a few highlights: 71% don't consider any coworkers "best … [Read more...]

Filed Under: Communication, Management Tagged With: difficult situations, featured blogger, leadership mindset, leadership problems, new leaders

Thomas Jefferson on Keeping a Cool Head

Bud to Boss Editors Leave a Comment

 We'll just leave this here: Things can—and will—go wrong in every job, but when you’re responsible for the success of others, the opportunity for problems rises significantly. It’s not avoiding problems that makes you an excellent manager, but rather how you respond to the glitches, delays and disasters. Leaders who keep their composure when things go bad, who remain calm … [Read more...]

Filed Under: Communication Tagged With: communicating with employees, difficult conversations, difficult people, difficult situations, leadership, staying calm

That Escalated Quickly: 3 Words Guaranteed to Increase Conflict

Guy Leave a Comment

I tend to notice how people respond to certain words. I guess that's something of an “occupational hazard” for me. As I watch how people respond, I look for patterns. While tone and body language can often turn minor disagreements into full-on arguments, it's more often the words people use that cause conflicts to grow. So which words are guaranteed to start or escalate a … [Read more...]

Filed Under: Communication Tagged With: communicating with employees, conflict, conflict management, conflict resolution, difficult conversations

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