One of the co-workers I’ve most liked and respected in my career is a hardworking woman who is full of great ideas and ambition and takes a lot of pride in her work. She is someone who you can tell is going to do great things during the span of her career. That’s why one day, during a particularly stressful week, I was surprised to hear her say that she has a hard time … [Read more...]
How Do Your Employees Feel About Returning to Work?
For many organizations, the new norm is work from home, and for many managers and employees, there is a great deal of uncertainty about if and when they will return to an office or on-site location. If you are one of them, your transition back to the office may be completely out of your hands, but one very critical role you can play is communicating with your employees to … [Read more...]
Putting Out Fires: Stop, Drop and Role
I’ve worked with well-meaning, highly-principled leaders and managers for years. When the topic of coaching and developing their employees comes up, I often hear that they know coaching is important, they want to coach more, but they don’t have time because they are too busy “putting out fires.” Right now, that probably has never been more true. The pandemic put many leaders … [Read more...]
How to Keep a Conflict From Escalating
When I work with clients, I often see judgment driving much of the thinking during a conflict conversation. Rather than a genuine curiosity for understanding where the other person is coming from, one or both people judge the other person's intentions. Here's how I see the difference between these two attitudes: An attitude of judgment says: “They're trying to take … [Read more...]
How to Build Your Brand as a Go-To Person
This is a guest post by Bruce Tulgan author of The Art of Being Indispensable at Work. You need to grow to make yourself even more indispensable, by steadily increasing, expanding and professionalizing your repertoire of specialties into areas beyond your job. The more specialties you have, the more of your time you’ll be able to devote to high-impact value adding — working … [Read more...]